Terms of Service
Run Ragged · Last updated: August 2026
These Terms of Service ("Terms") govern your use of the Run Ragged mobile application (the "App"), provided by Run Ragged Ltd ("we", "us", "our"), a company registered in England and Wales. By downloading, accessing, or using the App, you agree to these Terms. If you don't agree, please don't use the App.
1. Who Can Use Run Ragged
You must be at least 13 years old to use the App. If you are under 18, you should have a parent or guardian's permission to use the App and to purchase a subscription.
2. No User Accounts
Run Ragged doesn't require you to create an account or sign in. Your profile information, training plans, and preferences are stored locally on your device. This means:
- Uninstalling the App removes your locally stored data (subject to how Apple Health itself retains your workout data, which is managed independently through the Health app).
- If you switch devices or reinstall the App, your locally stored profile and saved plans won't automatically carry over, unless you have iCloud Sync enabled.
- Three optional features do store data on our servers when you actively use them: live run sharing, Raggamuffins challenges, and the in-app feedback form. Because there are no accounts, we can't identify which of those records are yours from within the App — if you want something removed, email us at hello@runragged.app with enough detail to identify it. See our Privacy Policy for exactly what each one stores.
3. Health and Fitness Disclaimer
This is important, please read it.
Run Ragged provides training plans, pace calculations, and fuelling guidance based on general sports science principles (including the VDOT method from Jack Daniels' Running Formula) and publicly available guidelines (including ACSM/ISSN nutritional guidance). This content is intended for general informational and training purposes only.
- Run Ragged is not a medical device, and nothing in the App constitutes medical advice.
- Training plans and pace/fuelling recommendations are generated algorithmically based on the information you provide and your recent activity data — they are not a substitute for guidance from a doctor, physiotherapist, dietitian, or qualified coach.
- Consult a doctor before beginning any new exercise programme, especially if you have any pre-existing health conditions, are pregnant, or have concerns about your fitness to undertake strenuous exercise.
- You use the App, and follow any training plan or guidance it provides, entirely at your own risk. Run Ragged Ltd is not liable for any injury, illness, or other harm arising from your use of the App or from following its training or fuelling guidance.
4. Subscriptions
Run Ragged offers optional premium features ("Run Ragged Pro") through auto-renewing subscriptions (Monthly and Annual), purchased and managed through the Apple App Store.
- Free trials: where offered, free trials convert automatically to a paid subscription at the end of the trial period unless cancelled beforehand.
- Billing and renewal: subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.
- Managing or cancelling: you can manage or cancel your subscription at any time via your device's Settings → [your name] → Subscriptions. Run Ragged does not process cancellations directly, as this is handled entirely through your Apple ID.
- Refunds: all payments are processed by Apple. Refund requests are handled by Apple in accordance with their own policies, not by Run Ragged Ltd directly.
- Price changes: we may change subscription pricing from time to time. Any price change will not affect a then-current billing period, and we will provide notice as required by Apple's policies before any change applies to you.
5. What's Included in Free vs. Pro
Run Ragged's free tier provides core functionality including HealthKit-based run tracking, one active training plan, basic stats, and the parkrun barcode feature. Run Ragged Pro unlocks additional features including unlimited saved training plans, calendar sync, GPS route sharing, and advanced race predictions. The exact features included in each tier may change over time; we'll aim to communicate any material changes clearly within the App.
6. Third-Party Services
The App integrates with the following third-party services, each governed by their own terms and privacy practices:
- Apple HealthKit — for reading your workout data, and for saving runs recorded on the Run Ragged Apple Watch app (including their GPS routes) to your own Health record
- Apple Calendar and Notifications — for scheduling training sessions and reminders
- Apple iCloud — for optional backup of your profile, active plan and race results to your own private iCloud account
- RevenueCat — for managing subscriptions
- Apple App Store — for processing payments
- OneSignal — for optional workout reminder notifications
- Supabase — hosting for live run sharing, Raggamuffins challenges, and the in-app feedback form
- Open-Meteo — weather forecasts and historical conditions for your runs
- OpenStreetMap (Overpass API) — map feature lookups for route-based Challenge Generator missions
- Strava — optional, only if you connect a Strava account, so that runs recorded on other devices can have their GPS routes matched
See our Privacy Policy for more detail on how these integrations work and what data is involved.
7. parkrun Barcode Feature
Run Ragged includes an optional feature that generates a scannable barcode from a parkrun ID you provide, for your own convenience on race mornings. Run Ragged Ltd is not affiliated with, endorsed by, or connected to parkrun in any way. This feature is provided as-is for convenience; we can't guarantee it will scan correctly with every parkrun scanner, and you should always carry a backup of your parkrun barcode where possible.
8. Intellectual Property
The App, including its design, branding, logo, and underlying code, is owned by Run Ragged Ltd and protected by applicable intellectual property laws. You may use the App for your own personal, non-commercial purposes. You may not copy, modify, reverse engineer, redistribute, or create derivative works from the App without our prior written permission.
9. Acceptable Use
You agree not to:
- Use the App for any unlawful purpose
- Attempt to interfere with, disrupt, or gain unauthorised access to the App or its underlying systems
- Use the App in any way that could damage, disable, or impair its functionality for other users
- Choose a display name for a Raggamuffins challenge, or a Profile name used in a shared run link, that is offensive, impersonates someone else, or infringes anyone's rights — these names are visible to other people
- Use live run sharing to track or monitor anyone other than yourself, or share another person's tracking link without their permission
We may remove a challenge, display name, or shared run that breaches the above, or that we're notified is being misused.
10. Disclaimer of Warranties
The App is provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not guarantee that the App will be uninterrupted, error-free, or completely secure. Training plans, pace predictions, and other generated content are estimates based on available data and general sports science principles — they are not guaranteed to be accurate for your individual circumstances.
11. Limitation of Liability
To the fullest extent permitted by law, Run Ragged Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the App — including but not limited to personal injury, loss of data, or loss of profits — even if we have been advised of the possibility of such damages. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
12. Termination
We may suspend or terminate your access to the App at any time if you breach these Terms. You may stop using the App at any time by uninstalling it and, if applicable, cancelling your subscription through your Apple ID settings.
13. Changes to These Terms
We may update these Terms from time to time, for example to reflect new features or legal requirements. We'll update the "last updated" date above when we do. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the App will be subject to the exclusive jurisdiction of the courts of England and Wales.
Run Ragged Ltd
Registered in England and Wales
Email: hello@runragged.app